PRICING

Simple pricing built around your hotel.

Predictable core.Clear value.Built around your hotel.

We’re designing BrightOS pricing to keep the core PMS predictable while aligning additional services with the value they deliver. We are not publishing a final pricing model until the commercial approach is approved.

Talk to us about pricing Commercial model under design. Talk to us about your hotel.

BRIGHTOS / PRICING APPROACHUNDER DESIGN

CORE PLATFORMHotelDesigned around how your property works

CORE PMSADDITIONAL VALUE

Predictable operating foundationAdditional services aligned with the value they deliver

THE PRICING PRINCIPLE

Pricing should be clear about what creates value.

We are working through the commercial model with hotels before publishing final numbers.

01PREDICTABLE CORE

Keep the operating foundation clear while the commercial model is finalized.

02CLEAR VALUE

Explain what each service enables for the hotel before discussing commercial terms.

03BUILT WITH HOTELS

Shape the pricing model around how different properties actually work.

WHAT IS INCLUDED FOR $0

The operating core is included.

No fixed subscription. No per-room BrightOS software license.

Bright PMS

$0 / month

Bright Workspace

Included

Bright Copilot

Included for core staff use

Automations

Included

Housekeeping & Engineering

Included

Bright Blueprints

Included while Beta

Core property configuration

Included

Multi-property access

Included

No per-room license. Grow from 30 rooms to 100 without multiplying your PMS subscription.

PAY WHEN BRIGHTOS COMPLETES VALUABLE WORK

Activate what you need. Pay when it gets used.

Proposed commercial model for this design iteration. Rates are configurable before launch.

BrightOS capability	Proposed pricing	What triggers the fee
Bright Booking	2.0% of direct booking revenue	A reservation is completed through Bright Booking
Bright Check-In	$1.00 per completed self check-in	A reservation successfully completes digital check-in
Bright Access	$0.50 per stay using digital access	A stay receives and uses a BrightOS digital room key
Bright Concierge	$0.50 per AI-handled guest conversation	Bright Concierge resolves the request or completes the requested action without staff intervention
Add-ons & Ancillary Revenue	10% of ancillary revenue generated	An add-on is sold through BrightOS
Folio & Payments	0.35% BrightOS platform fee on processed payment volume	Payment is processed through BrightOS, plus underlying processor/network fees
Google Hotels	Included with Bright Booking	No additional BrightOS commission beyond the Bright Booking fee
Channel ManagerIn development	0.5% of OTA booking value	Future OTA reservation distributed through BrightOS
Bright RMSSubject to product status	5% of measurable incremental room revenue	Revenue improvement above an agreed property baseline
Bright BoostPlanned	10% of attributable direct-booking revenue generated	Direct booking is attributed to a Bright Boost campaign; media spend remains separate

Proposed commercial model.These rates are editable configuration values for this design iteration, not approved pricing from existing product documentation.

NO DOUBLE COMMISSIONS

One result. One BrightOS fee.

When multiple BrightOS products contribute to the same transaction, do not stack overlapping commercial commissions. Apply the relevant primary transaction fee only.

GUEST DISCOVERS HOTEL ON GOOGLE HOTELS→ books through Bright Booking

The hotel paysBright Booking commission: 2%

Not Google Hotels fee + Bright Booking fee.

BRIGHT CONCIERGE SENDS A BRIGHT BOOKING LINK→ the guest completes a reservationCharge the Bright Booking commission, not an additional Concierge transaction commission for that same booking action.

EXAMPLES

See what this looks like in a real month.

Use the calculator to explore an illustrative 60-room property.

EDIT THE EXAMPLE

Choose your hotel’s monthly activity.

Change the inputs to see an illustrative BrightOS platform-fee estimate.

RoomsNo per-room PMS fee Direct booking revenue

Through Bright Booking Stays using digital accessBright Access Completed self check-insBright Check-In AI-resolved conversationsBright Concierge Ancillary sales

Add-ons generated through BrightOS Payment volume

Optional Folio & Payments input

ILLUSTRATIVE MONTHLY VIEW60 rooms

Estimated BrightOS platform fees

$4,235

Bright Booking$2,400.00

Bright Check-In$600.00

Bright Access$260.00

Bright Concierge$175.00

Ancillary Revenue$800.00

Folio & Payments$0.00

Core PMS & Operations$0

Illustrative example only. Actual pricing and usage vary by property. Third-party processor and network fees are separate.

A DIFFERENT SOFTWARE ECONOMICS

Software cost should follow value — not room count.

TRADITIONAL PMS

Monthly subscription

Per-room fee
Add-on modules
Integration fees
Cost remains even when usage is low

BRIGHTOS

$0 core PMS

No per-room BrightOS software fee
Activate only the capabilities you need
Usage fees follow actual activity
Revenue commissions follow measurable results

TRANSPARENT BY DESIGN

What is not a BrightOS platform fee?

Some services have underlying third-party costs which may be passed through separately.

Card network / payment processor fees

SMS and WhatsApp delivery

Email delivery at high volume

Identity verification

Smart-lock hardware or access-provider charges

Advertising media spend

Other third-party integrations where applicable

BrightOS does not hide external transaction costs inside a fixed PMS subscription.

WHY THIS MODEL

We should win when the hotel wins.

A PMS subscription charges the hotel simply for having rooms. BrightOS is designed around a different relationship: make the operating core accessible, then earn when the platform is actually being used to automate work, process transactions or create revenue.

01Lower fixed software risk

02More predictable alignment between cost and usage

03Commercial incentives aligned with hotel performance

FAQ

Clear answers before you decide.

Is the BrightOS PMS really free?

There is no BrightOS monthly PMS subscription or per-room software fee under this proposed pricing model. Usage-based services and third-party costs still apply.

Do I need to activate every BrightOS product?

No. Activate the capabilities that fit your hotel and pay according to their usage or results.

Do commissions stack?

No. One commercial result should not generate multiple overlapping BrightOS commissions.

Does the price increase when I add rooms?

There is no per-room BrightOS PMS license. Charges change when platform usage or generated revenue changes.

Are payment-processing fees included?

BrightOS platform fees are separate from card-network and payment-processor costs.

What about products that are still coming?

They should only become billable once commercially available and activated by the hotel.

PRICING APPROACH

Predictable core. Clear value.

BrightOS pricing is being designed around your hotel. The core operating platform should stay predictable, while additional services align with the value they deliver.

Talk to us about pricing

THE NEXT STEP

Talk to us about pricing.

Tell us about your hotel, operating model and goals. We’ll walk through the BrightOS approach while the commercial model is being finalized.

Talk to us about pricing