01BOOKING
Offer extras just after the reservation is complete.Early check-inLate checkout
ADD-ONS & ANCILLARY REVENUESell more than the room.
Sell more than the room.
Without adding more work.
Let guests buy useful extras at booking, during check-in or throughout the stay — with BrightOS connecting the offer, payment and guest folio automatically.
Available nowLive add-on purchases and folio posting
BRIGHTOS / ADD-ONSProperty One LIVE
FOR YOUR STAYMake arrival easierChoose what would make your stay better.
AVAILABLE NOWLate checkoutStay until 16:00 · €24.00
Parking€12.00 per night
BRIGHTOS FOLIOPurchase connectedLate checkout · €24.00✓ Posted to reservation
SELL AT THE MOMENTS THAT MAKE SENSEThe right extra.
The right extra.
At the right point in the stay.
Offer useful extras when guests are most likely to value them — without turning hospitality into an aggressive sales script.
02CHECK-IN
Offer relevant extras during mobile arrival.ParkingPets
03DURING THE STAY
Send a payment link when the guest asks.Hotel-configured extrasUseful stay upgrades
BRIGHT CONCIERGEGuest A · Room 203
BRIGHT CONCIERGE
16:00 is available for €24. Want me to add it to your stay?
Policy allows offer ✓ADD-ON PAYMENT LINKLate checkout · €24.00
FROM GUEST REQUEST TO PURCHASE
A guest asks. BrightOS can turn the request into a transaction.
Bright Concierge checks the hotel’s policy, sends the relevant payment link when allowed and keeps the completed purchase attached to the reservation.
Conversation→Purchase→Folio
Conversation → purchase → folio. Connected.ONLY SELL WHAT THE HOTEL CAN DELIVER
Revenue without creating operational problems.
BrightOS uses hotel policies and live operating context so add-ons can respect what the property actually allows.
GUEST REQUESTEarly check-in requestedGuest A · arrival today
01BrightOS checksIs Room 203 genuinely ready?✓
ELIGIBLEEarly check-in · €18.00Payment link can be sent
NOT AVAILABLEDo not sellRoom readiness condition not met
KEEP THE OPERATIONAL DETAILS ATTACHED
The purchase carries the information the hotel needs.
Useful extras often need more than a price. Keep the details required to fulfil the purchase right beside it.
✓Licence plate✓Make✓Model✓Colour＋Property-specific notes＋Staff comp when appropriate
Parking add-onGuest A · Room 203
PURCHASED€12.00 / night25–27 August · 2 nights
LICENCE PLATEBRI · 2041MAKE / MODELVolvo XC40COLOURSilverNOTESSpace near entrance
Property OneReservations · Calendar
ROOM 203GUEST A25–27 AUG
+Late checkout16:00 · Purchased€24.00
REVENUE CONNECTED TO THE RESERVATION
No separate ancillary-revenue spreadsheet.
Purchases automatically land on the guest’s folio and remain visible alongside the reservation and calendar.
Add-ons visible on the reservationAdd-ons visible on the calendarPurchased items visible in contextAutomatic folio posting
The guest buys it. The hotel sees it where the stay is managed.PART OF THE CONNECTED GUEST JOURNEY
Ancillary revenue is part of the journey, not a separate sales channel.
01Bright BookingUpsell after booking.
02Bright Check-InOffer extras during arrival.
03Bright ConciergeRespond with the relevant purchase link.
04Folio & PaymentsKeep purchases connected to the bill.
THE NEXT STEP
Ready to earn more from every stay?
Give guests simple ways to buy useful extras while BrightOS handles more of the operational work behind each purchase.