Masterkeys on demand
Issue a masterkey when it is needed, including by texting the hotel number.
BRIGHT ACCESS
Digital keys that follow the stay.
Bright Access connects room assignment and digital access, so the guest’s key stays current automatically as the stay changes.
Available nowBright Access · Live
BRIGHTOS / ACCESSGuest A LIVE
YOUR KEYRoom 203Property One · 25–27 August
RoomCommon areasValid now
ONE KEY FOR THE WHOLE STAYSend the key before arrival.
Send the key before arrival.
Keep it current automatically.
Bright Access connects the reservation, room and guest key so staff do not have to manage every change manually.
PROPERTY ONEApple Wallet
GUEST ARoom 203Digital room key
⌂Room + permitted common areas
Apple WalletGoogle Wallet
01Digital key before arrival
02Room and permitted common areas
03Apple Wallet or Google Wallet
04Automatic extension for early check-in, late checkout and date changes
05Access ends automatically after checkout
Less key management for staff. Less friction for guests.
THE ROOM CHANGES. THE KEY FOLLOWS.Move the guest.
Move the guest.
Access moves with them.
When the reservation changes, BrightOS updates the access that belongs to the stay.
GUEST MOVES FROMRoom 203Previous key×
→BRIGHTOS UPDATESAccess changesNew code issued↻
→GUEST OPENSRoom 205Current key✓
ACCESS STATERoom 205 opens · Room 203 stops openingAvailable now
No manual reissue. No old room left accessible.
Reservation #BR-20413 guests
AGuest ARoom 203 · Key active✓
BGuest BRoom 203 · Key active✓
CGuest CRoom 203 · Key active✓
ONE GUEST, ONE KEY
Every guest can have their own access.
Give every person on the booking a genuinely separate key, created ahead of arrival when needed.
- Individual key for every guest
- No shared code required
- Keys created ahead of arrival for groups
- Lost keys reissued with a new code
- Previous key revoked automatically
- Printed cards remain available
Printed cards do not display the guest name or room number.
ACCESS FOR STAFF AND VENDORS TOO
Give the right person access to the right places.
Access can be scoped to the person, the doors and the time they actually need.
Scoped access
Define which rooms someone can access and for how long.
Their own key
Give contractors scoped access instead of asking them to borrow a staff key.
CONTROL WHEN SOMETHING GOES WRONG
Access stays manageable in exceptions.
More automation does not mean less control. The hotel can still see, override and recover access when conditions are unusual.
More automation does not mean less control.Access controlProperty One · Live
↗Emergency keysIssue backup keys to in-house guests when power or network access is unavailable.✓
⌁Remote unlockAuthorized staff can unlock doors from the dashboard.✓
◉Device statusSee each reader by room or common area and whether it is online.✓
≡Access logReview access activity filtered by role and door.✓
ACCESS AS PART OF THE GUEST JOURNEYCheck in once.
Check in once.
Go straight to the room.
Bright Access connects naturally with Bright Check-In instead of behaving like a standalone lock product.
01Pre-check-in complete→
02Room ready→
03BrightOS checks guest in→
04Digital key released→
05Guest goes straight to the room
No plastic. No queue. No unnecessary desk step.Explore Bright Check-In ↗
THE NEXT STEP
Ready to take room access off the front desk?
Give guests secure digital access that stays connected to the reservation and automatically follows the stay.