ID verification
Government ID verification with selfie match.
BRIGHT CHECK-INThe whole arrival.
The whole arrival.
From the guest’s phone.
Bright Check-In lets guests complete identity verification, hotel terms, deposits and arrival details before reaching the property — then checks them in automatically when everything is ready.
Available nowBright Check-In · Live
BRIGHTOS / CHECK-INGuest A · Room 203 LIVE
ARRIVAL FLOW3 of 5 steps complete
PROPERTY ONEComplete your arrivalEverything is ready for your stay.
✓Contact detailsComplete
✓Identity verificationVerified
3Security depositContinue
FROM BOOKING TO CHECKED INNo queue. No plastic.
No queue. No plastic.
No unnecessary desk step.
The guest completes the process. BrightOS moves the arrival forward.
01Guest receives check-in link→
02Confirms details and arrival time→
03Verifies ID→
04Accepts terms and privacy policy→
05Authorises deposit→
06Chooses eligible add-ons→
07Room becomes ready→
08BrightOS checks the guest in→
09Digital access is released
EVERYTHING REQUIRED BEFORE ARRIVAL
Complete the important steps before the guest arrives.
One calm mobile flow for the details the hotel actually needs before opening the door.
Hotel terms
Accept terms and privacy policy in one tap.
Security deposit
Authorise the required deposit, including 3D Secure cards.
Arrival details
Confirm name, contact details and expected arrival time, with changes saved back to the guest profile.
USEFUL EXTRAS AT THE RIGHT MOMENT
Turn arrival into a better stay — and additional revenue.
Guests can purchase hotel-configured add-ons during check-in, from early arrival to parking and pets.
Early arrivalLate checkoutParkingPets
Sell what the hotel can actually deliver.BRIGHT CHECK-INGuest A · Room 203
AVAILABLE FOR THIS ARRIVALEarly arrivalRoom 203 is ready · €18.00
AUTOMATIC CHECK-INWhen everything is ready,
When everything is ready,
BrightOS completes the check-in.
The hotel defines what “ready” means. BrightOS applies those conditions consistently.
PRE-CHECK-INPre-check-in complete✓
+ROOM STATUSRoom ready✓
+STAY TIMINGCheck-in time reached✓
BRIGHTOS ACTIONGuest A is checked inDigital key released ↗Available now
The arrival moves forward when the right conditions are true.
ARRIVAL DOES NOT ALWAYS FOLLOW THE ORIGINAL PATH
Not every guest arrives the same way.
Self check-in should work around the guest, not the other way around.
Walk-ups and OTA guests
Guests without a link can start from the hotel’s public check-in page.
Lobby QR
Provide a public landing page through a lobby QR code or the hotel website.
Late arrivals
Guests can still complete check-in after the scheduled arrival window.
Multi-guest bookings
Every guest on the reservation can check in, not only the person who booked.
STAFF STAY IN CONTROLAutomated when possible.
Automated when possible.
Flexible when a person needs to intervene.
Bright Check-In removes repetitive processing without removing hotel control. Staff remain available for exceptions, policy decisions and guests who need assistance.
✓Deposit authorisations release automatically24 hours after checkout
Staff controlsAuthorized actions
01Complete pre-check-in on a guest’s behalf✓
02Bypass pre-check-in where authorized✓
03Record outstanding steps as completed by staff✓
04Waive or change a deposit✓
05Review ID-verification attempts and failure reasons✓
06Check in one room on a multi-room reservation✓
THE NEXT STEP
Ready to take check-in off the front desk?
Give guests a faster arrival while BrightOS handles more of the repetitive check-in work behind it.