INTEGRATIONS

Connect BrightOS to the systems your hotel already relies on.

BrightOS connects hotel operations with PMS data, payments, communication, identity verification, digital access and distribution — so information can move through one operating workflow instead of being re-entered manually.

Onboard Now
BRIGHTOS / CONNECTED BY DESIGN
01PMSHotel data
02PaymentsMoney movement
03CommunicationGuest contact
BRIGHTOSOne hotel context
04IdentityVerified guests
05AccessDigital keys
06DistributionDirect demand
INTEGRATIONS BY JOB

What each connection lets BrightOS do for the hotel.

Start with the systems your hotel already uses. The value is in the workflow they enable, not in a raw API list.

PMS & HOTEL DATA

Keep reservations and operating context together.

CB

Cloudbeds

Two-way PMS sync for the connected hotel view.

PAYMENTS

Keep payment events visible beside the stay.

ST

Stripe

Payment infrastructure connected to folios and reservations.

GUEST COMMUNICATION

Keep guest conversations moving into hotel work.

TW

Twilio

SMS and WhatsApp delivery.

SG

SendGrid

Guest email delivery.

IDENTITY VERIFICATION

Complete arrival with verified guest information.

PE

Persona

Government ID and identity verification.

ACCESS

Connect room assignment to the guest’s key.

SL

Access providers

Connected through the BrightOS access-provider layer.

AW

Apple Wallet

Digital room keys.

GW

Google Wallet

Digital room keys.

DISTRIBUTION

Bring the hotel’s direct rate into discovery.

GH

Google Hotels

Hotel direct-rate feed.

STAFF NOTIFICATIONS

Keep operational work visible to the team.

BP

Browser push

Operational notifications for staff.

CONNECTED WORKFLOWS

Integration is useful when the work stays connected.

Integrations are not isolated technical connectors. They are the handoffs that keep hotel work moving.

PMS → ARRIVAL

Reservation enters BrightOS

01Guest receives check-in journey
02Room status updates
03Check-in completes
04Digital access is released
GUEST MESSAGE → HOTEL WORK

WhatsApp / SMS message

01Bright Concierge understands the request
02Ticket is created
03Team receives the work
PAYMENT → RESERVATION

Guest pays

01Payment stays connected to the reservation and folio
02Financial status stays visible to the hotel

Connect the systems. Keep the workflow together.

IN DEVELOPMENT

BrightOS is expanding beyond today’s PMS integrations.

These capabilities are being built and are not presented as currently Live.

01ADDITIONAL PMS COMPATIBILITY

Work with more hotel stacks.

BrightOS is being developed to work on top of additional PMS platforms beyond the integrations currently available.

IN DEVELOPMENT
02BRIGHTOS WITHOUT ANOTHER PMS

Own the operating context directly.

BrightOS is being developed to own rooms, rates, reservations and the ledger directly, without requiring another PMS underneath.

IN DEVELOPMENT
03BRIGHTOS CHANNEL MANAGER

Extend the distribution layer.

Direct OTA connectivity designed to push rates, push availability and pull channel reservations back into BrightOS.

  • Push rates
  • Push availability
  • Pull channel reservations back into BrightOS
IN DEVELOPMENT
ONE OPERATING CONTEXT

Your hotel can use different systems without making people connect the dots.

BrightOS brings data from connected systems into the same hotel context, allowing reservations, guest communication, payments, access and operational work to stay connected.

PMSPaymentsMessagingIdentityAccessDistribution
ONE OPERATING LAYERBRIGHTOS
One connected guest and hotel workflow
INTEGRATION STATUS

Clear status makes the platform more credible.

Available now

Production integration available.

Beta

Available with limited or evolving scope.

In Development

Currently being built.

CONNECTED BY DESIGN

Ready to connect your hotel to BrightOS?

Start with your existing systems and move more of the hotel into one connected operating model.

Onboard Now