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PRIVACY

Privacy Policy

This policy explains how BrightOS handles personal information when you visit our website, contact us or use our online services.

Last updated September 14, 2026

Who this policy covers

BrightOS is operated by The Bright Hotel, Inc. (“BrightOS,” “we,” “us” or “our”). This policy applies to information collected through this website, related pages and communications that link to it. Hotel services powered by BrightOS may have separate notices provided by the hotel or service operator.

Information we collect

  • Contact information you provide, such as your name, email address, phone number, company and hotel information.
  • Messages and information you send when you request a demo, contact us or communicate with our team.
  • Device, browser, approximate location, pages viewed, referral information and technical logs.
  • Cookie and similar technology information, subject to your choices in our Cookie Policy.

How we use information

We use personal information to provide and improve the website, respond to requests, operate security and fraud prevention controls, understand site performance when permitted, communicate about requested services, and comply with legal obligations. We do not use optional analytics or marketing technologies before the corresponding consent is provided.

How we share information

We may share information with service providers that help us host, secure, analyze or operate the website, with professional advisers, in connection with a business transaction, or when required by law. We do not sell personal information for money. Some privacy laws define “sale” or “sharing” broadly to include targeted advertising or disclosure to certain technology providers; use our Do Not Sell or Share page to make that request.

Your privacy rights

Depending on where you live, you may have rights to know or access, correct, delete, obtain a copy of, or limit certain uses of your personal information. You may also have the right to opt out of targeted advertising, the sale or sharing of personal information, or certain profiling. You will not be discriminated against for exercising applicable rights.

To make a request, email info@thebrighthotel.com with the subject “Privacy request.” We may verify your identity before completing a request and will respond within the period required by applicable law.

Security, retention and children

We use reasonable administrative, technical and organizational safeguards appropriate to the information and risk. We retain information only as long as needed for the purposes described here, legitimate business needs and legal obligations. This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Updates and contact

We may update this policy as our practices or legal requirements change. The updated date above indicates when the latest version took effect. Questions can be sent to info@thebrighthotel.com or by mail to 1014 S Westlake Blvd. #14-401, Westlake Village, CA 91361.

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PLATFORMPlatform overviewHow BrightOS worksPMS & OperationsRunGuest ExperienceRevenue ManagementDistribution & Direct Bookings
OPERATIONSBright WorkspaceBright CopilotAutomationsHousekeeping & EngineeringFolio & PaymentsBright Blueprints
GUEST EXPERIENCEBright Check-InBright AccessBright ConciergeGuest MessagingAdd-ons & Ancillary Revenue
REVENUE & DIRECTBright RMSRates & RestrictionsRevenue ReportingPricing & ForecastingBright Booking
CHANNELS & COMPANYChannel ManagerGoogle HotelsBright BoostIntegrationsPricingOur TeamContact
AccessibilityPrivacyCookiesTermsDo Not Sell or Share
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